{"id":3755,"date":"2025-03-25T14:40:12","date_gmt":"2025-03-25T14:40:12","guid":{"rendered":"https:\/\/pgdev25.polletpoolgroup.eu\/?page_id=3755"},"modified":"2026-05-06T13:25:37","modified_gmt":"2026-05-06T13:25:37","slug":"bedingungen-fuer-die-rueckgabe-neuer-waren","status":"publish","type":"page","link":"https:\/\/polletpoolgroup.de\/de\/bedingungen-fuer-die-rueckgabe-neuer-waren\/","title":{"rendered":"Bedingungen f\u00fcr die R\u00fcckgabe neuer Waren"},"content":{"rendered":"<style>.kb-row-layout-id3755_2420ce-da > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id3755_2420ce-da > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id3755_2420ce-da > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-right:0px;padding-bottom:var(--global-kb-spacing-xxl, 5rem);padding-left:0px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id3755_2420ce-da > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id3755_2420ce-da > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-xxl, 5rem);grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id3755_2420ce-da > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id3755_2420ce-da alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{display:flex;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{padding-top:var(--global-kb-spacing-lg, 3rem);padding-right:var(--global-kb-spacing-lg, 3rem);padding-bottom:var(--global-kb-spacing-lg, 3rem);padding-left:var(--global-kb-spacing-lg, 3rem);}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col,.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column3755_2d5c5c-4d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{background-color:#f4fbff;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3755_2d5c5c-4d{position:relative;}@media all and (max-width: 1024px){.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{padding-left:var(--global-kb-spacing-lg, 3rem);flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column3755_2d5c5c-4d{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column3755_2d5c5c-4d{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_2d5c5c-4d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3755_2d5c5c-4d\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f, .wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f[data-kb-block=\"kb-adv-heading3755_91303a-6f\"]{font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f[data-kb-block=\"kb-adv-heading3755_91303a-6f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading3755_91303a-6f[data-kb-block=\"kb-adv-heading3755_91303a-6f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading3755_91303a-6f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading3755_91303a-6f\">Bedingungen f\u00fcr die R\u00fcckgabe neuer Waren<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Bedingungen f\u00fcr die R\u00fcckgabe neuer Waren:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Die Waren sind h\u00f6chstens 12 Monate alt, gerechnet ab dem Kaufdatum.<\/li>\n\n\n\n<li>Der Gesamtwert des zur\u00fcckzusendenden Pakets betr\u00e4gt mehr als 150 \u20ac.<\/li>\n\n\n\n<li>Das Verfallsdatum liegt zum Zeitpunkt der R\u00fcckgabe mehr als 6 Monate in der Zukunft.<\/li>\n\n\n\n<li>Die Produkte sind in neuem Zustand und wurden noch nicht zusammengebaut oder benutzt.<\/li>\n\n\n\n<li>Die Produkte befinden sich in der unbesch\u00e4digten Originalverpackung; f\u00fcr die R\u00fccksendung von langen Artikeln (= nicht auf Paletten befindliche Artikel) ben\u00f6tigen wir ein Foto der Artikel, um die R\u00fccksendung zu akzeptieren.<\/li>\n\n\n\n<li>Bitte laden Sie ein deutliches Foto der unge\u00f6ffneten Verpackung des Artikels hoch, den Sie zur\u00fccksenden. Ohne dieses Foto k\u00f6nnen wir m\u00f6gliche Transportsch\u00e4den bei der R\u00fccksendung weder feststellen noch nachweisen.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Waren, die NICHT zur\u00fcckgegeben werden k\u00f6nnen:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Personalisierte Produkte<\/li>\n\n\n\n<li>Produkte, die nicht im aktuellen Katalog enthalten sind<\/li>\n\n\n\n<li>Produkte, die bereits montiert oder benutzt wurden<\/li>\n\n\n\n<li>Ersatzteile<\/li>\n\n\n\n<li>Abverkaufsartikel auf Lager<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Verfahren:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Beantragen Sie die R\u00fccksendung, indem Sie auf die untenstehende Schaltfl\u00e4che klicken. Bitte f\u00fcllen Sie das Formular vollst\u00e4ndig aus.<\/li>\n\n\n\n<li>Wenn Ihr R\u00fccksendeantrag genehmigt wird, erhalten Sie einen R\u00fccksendeschein.<\/li>\n\n\n\n<li>Legen Sie den R\u00fccksendeschein Ihrer Sendung bei.<\/li>\n\n\n\n<li>Sobald wir Ihre R\u00fccksendung erhalten haben, wird sie von unseren wird sie unsererseits gepr\u00fcft und (falls genehmigt) gutgeschrieben. Wir werden Sie per E-Mail auf dem Laufenden halten.<\/li>\n\n\n\n<li>Wenn Sie es vorziehen, dass wir die Ware abholen, werden Transportkosten in H\u00f6he von 45 \u20ac berechnet.<br>Diese Geb\u00fchr gilt nur f\u00fcr R\u00fccksendungen von Waren, die NICHT Gegenstand einer Reklamation sind.<br>Wenn diese R\u00fccksendung Teil einer Reklamation oder einer Handelsvereinbarung ist, werden KEINE Transportkosten berechnet.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn diese R\u00fccksendung Teil einer Reklamation ist, treten die oben genannten Bedingungen au\u00dfer Kraft und wir bitten Sie, unseren Kundendienst unter&nbsp;<a href=\"mailto:info@polletpoolgroup.com\" target=\"_blank\" rel=\"noreferrer noopener\">info@polletpoolgroup.com<\/a>&nbsp;oder&nbsp;<a href=\"tel:+3256782057\">+3256782057&nbsp;<\/a>zu kontaktieren.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns3755_4f8f4b-cc{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns3755_4f8f4b-cc .kt-button{font-weight:normal;font-style:normal;}.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns3755_4f8f4b-cc .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns3755_4f8f4b-cc\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn3755_cb00ae-d7.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn3755_cb00ae-d7 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/podio.com\/webforms\/27824968\/2174545\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span class=\"kt-btn-inner-text\">R\u00fccksendung beantragen<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column3755_5a045e-9b > .kt-inside-inner-col{display:flex;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col,.kadence-column3755_5a045e-9b > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column3755_5a045e-9b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col{background-image:url('https:\/\/polletpoolgroup.de\/wp-content\/uploads\/2025\/03\/retour-nieuwe-goederen.webp');background-size:cover;background-position:48% 75%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column3755_5a045e-9b{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column3755_5a045e-9b{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column3755_5a045e-9b{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column3755_5a045e-9b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column3755_5a045e-9b\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Bedingungen f\u00fcr die R\u00fcckgabe neuer Waren Bedingungen f\u00fcr die R\u00fcckgabe neuer Waren: Waren, die NICHT zur\u00fcckgegeben werden k\u00f6nnen: Verfahren: Wenn diese R\u00fccksendung Teil einer Reklamation ist, treten die oben genannten Bedingungen au\u00dfer Kraft und wir bitten Sie, unseren Kundendienst unter&nbsp;info@polletpoolgroup.com&nbsp;oder&nbsp;+3256782057&nbsp;zu kontaktieren.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"class_list":["post-3755","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"bryanppg","author_link":"https:\/\/polletpoolgroup.de\/de\/author\/bryanppg\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/pages\/3755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/comments?post=3755"}],"version-history":[{"count":5,"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/pages\/3755\/revisions"}],"predecessor-version":[{"id":4736,"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/pages\/3755\/revisions\/4736"}],"wp:attachment":[{"href":"https:\/\/polletpoolgroup.de\/de\/wp-json\/wp\/v2\/media?parent=3755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}